Your Privacy

This page explains our privacy policy which includes the use and protection of any information submitted by visitors. If you choose to register and transact using our website or send an e-mail which provides personally identifiable data, this data maybe shared where necessary with other government offices so as to serve you in the most efficient and effective manner. An example might be in terms of resolving or addressing complaints that require escalation to other government offices.

Information Collected

No personally identifiable information is gathered during the browsing of the FFDSS website except for information given by you via e-mails, which is in a secure portion of the website.

Feedback

We welcome all feedbacks / inquiries. In case of detailed information which the website may not be able to provide, your feedback / enquiry will be sent to the relevant government offices to better serve you.

Cookie

Certain websites generate ‘cookies’, which are collected by web-servers to enable them to recognise your future visits. The website uses only ‘non-persistent cookies’ or ‘per-session cookies’ which serves technical purposes like switching the languages. These cookies do not permanently record data and they are not stored on your computer’s hard drive. Once you close your browser, the cookie is deleted.

What Happens When I Link to Another Site?

FFDSS website contains links to other websites, both Government and Non-Government organisations. This privacy policy applies only to our site and you should be aware that other sites linked by the website may have different privacy policies and we highly recommend that you read and understand the privacy statements of each site.

Changes to this Policy

If this privacy policy changes in any way, it will be updated on this page. Regularly reviewing this page ensures you are updated on the information which is collected, how it is used and under what circumstances, if any, it is shared with other parties.

Queries or Complaints

If you have any queries or complaints about this privacy policy or about the website, you can contact us via our Contact Us / Suggestion / Complaint section.